Fast Casual Usability Testing, Part One: An Introduction

My next couple of posts will offer a step-by-step process for fast, effective, and low-cost usability testing for e-learning applications.  The approach I will be outlining represents a refinement of the processes that we at Candent have been following for many years and have found to be very successful in achieving results. This first entry provides …

“Employees Must Wash Hands”: A Revolution in Microlearning

SPOILER ALERT: this was originally posted on April Fool’s Day. It’s intended to be a parody. Last year, a chain of high-end Maldivian steakhouses, which will remain nameless for reasons that will soon become obvious, came to us with a specific training problem: employees were not washing their hands in the restroom before returning to …

Kill Your Darlings: 5 Tips for Success in the Post-Training World

Stop me if you’ve heard this one before. An illustrious keynote speaker is gearing up to give his address at a prestigious conference. Filled with pride and self-regard, he steps to the podium and says, “Well, I have so much to say I hardly know where to start…” A wag from the audience pipes up, “Why …

Segregated vs. Integrated Solutions

This is straightforward piece of advocacy, a simple call to action for the training/e-learning industry to stop using the terms “desktop” versus “mobile” training and start talking instead about “segregated” vs. “integrated” solutions. We hope that this simple shift in terminology will encourage a far more important shift in the ways we conceptualize training design and …